Sales, support and onboarding

Contact Us

Questions, demos or support. We'll get back to you within 1 business day.

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Who to contact for what

Every enquiry goes to the same team at admin@taskrox.com or through the form above. Expected turnaround: within 1 business day. Say which of these you need so the reply starts in the right place.

Sales, pricing and plan questions

Ask about Pro ($50 AUD / user / month + GST) or Enterprise ($100 AUD / user / month + GST), annual prepay, seat counts, invoice billing or which plan fits your team. Only Owner, Admin and Member users are billable; viewer-tier members and external contacts are free.

Trials and the live demo

You do not need to contact us to try TaskRox. Open the live demo from any page with no sign-up, or start a 14-day trial with no credit card. Contact us if you want a guided walkthrough for your team.

Product support for existing customers

Email us with your organisation name, the project and module involved, and what you expected to happen. Most how-to questions are answered in the documentation and the user manual. Enterprise plans include a priority support SLA.

Onboarding and moving from another tool

Tell us what you use now and what you need to bring across. The Gantt import reads Microsoft Project (.mpp, .xml), Primavera P6 (.xer) and spreadsheet (.xlsx, .csv) schedules. The comparison pages describe the switching path from each common tool.

Privacy and data requests

For questions about the personal information TaskRox holds, or to request access or correction, email us and read the privacy policy first.

Company details

Legal entity
TASKROX PTY LTD (ACN 699 093 564)
Location
Brisbane, Queensland, Australia
Email
admin@taskrox.com
Product
Construction, civil and mining project management software, priced per billable user in AUD