Buyer questions

Frequently asked questions

Answers to the questions construction teams ask most often before they buy TaskRox. Each answer links to the page with the full detail.

Pricing and billing

Plan prices, billable seats, GST, contracts and storage.

How much does TaskRox cost?

TaskRox is priced per billable user per month in AUD. Pro is $50 AUD / user / month + GST and Enterprise is $100 AUD / user / month + GST. Paying annually saves 20%: $480 AUD / user / year + GST for Pro or $960 AUD / user / year + GST for Enterprise.

Which users are billable, and are viewers free?

Owner, Admin and Member seats are billable. Viewer seats are free on every paid plan. External contacts who do not have a TaskRox login are directory records, not seats. Partners from other organisations who need to edit, upload, approve or administer records use a billable seat at the access level they need.

Do TaskRox prices include GST?

No. Prices exclude GST. Where GST applies, it is added at 10% on top of the listed price.

Is there a lock-in contract?

No. Monthly plans can be cancelled at any time, and you can upgrade or downgrade from organisation billing. Annual prepay is optional and saves 20%. A downgrade keeps your project data.

What is the difference between Pro and Enterprise?

Both plans include all 32 project modules. Enterprise adds organisational controls: org-wide MFA enforcement, domain and invite controls, advanced audit export, retention controls, API and webhook access, invoice billing on request, onboarding and migration support, and a priority support SLA.

How much file storage is included?

The trial includes 5 GB, Pro includes 50 GB and Enterprise includes 500 GB. Trial and Pro stop new uploads at the limit. Enterprise continues past the limit at 25 cents AUD per GB per month plus GST.

Does TaskRox charge for AI features?

No. TaskRox does not bill AI usage. There are no AI credit packs and no per-request AI charges.

Trial and demo

How to try TaskRox before you buy.

How does the free trial work?

The trial lasts 14 days and does not need a credit card. It includes up to 10 users in 1 workspace with 5 GB of storage, and every module is available.

What happens when the trial ends?

Your data is kept. You can upgrade to Pro or Enterprise at any time to continue. No card is charged automatically, because none is collected for the trial.

Can I look around without signing up?

Yes. The Try live demo button opens a temporary demo workspace with sample project data. It does not need an account, and the demo workspace is separate from any trial you start later.

Modules and features

What TaskRox covers and how existing data comes across.

Who is TaskRox for?

TaskRox is project management software for construction, civil, mining and infrastructure teams. It covers finite projects and ongoing operations, for roles from project managers and site engineers to QA, safety, document control and cost teams.

Which modules are included?

Every paid plan includes all 32 project modules, including Gantt, Kanban, Documents, RFI, QA, HSE, MOC, Daily Reports, Budget, Correspondence, E-Signature and Reports. There are no module bundles or per-module add-ons.

Does TaskRox handle QA test requests, ITPs and NCRs?

Yes. The QA module covers test requests with a secure results link for the tester, ITPs with hold and witness points and a lot sign-off grid, and NCRs that can be raised pre-filled from a failed test request. Lots close out against evidence checks, with a close-out pack filed as a PDF.

Is there a free ITP template builder?

Yes. The ITP builder at taskrox.com/itp is free and does not need an account. You can start blank or from a reviewed starter and export to XLSX or PDF.

Can I import my schedule from Microsoft Project or Primavera P6?

Yes. The Gantt module imports Microsoft Project (.mpp, .xml, .mpt and .mpx) and Primavera P6 (.xer) files, plus Excel or CSV files through a column-mapping step. The imported schedule uses the TaskRox critical path engine with all four dependency types, lag and working-day calendars.

Can documents be signed inside TaskRox?

Yes. E-Signature routes documents to internal and external signers in sequence, checks signatory authority, and produces a tamper-evident digitally signed PDF with a Certificate of Completion. It is included in every paid plan.

Is there a mobile app?

TaskRox has an Android app for field teams, covering tasks, QA, HSE, daily reports and photos, documents, messaging and approvals, plant and workforce browsing, a Site Pass QR code and offline sync. It is a direct download from the Android page while Google Play availability is pending. There is no iOS app; TaskRox itself runs in the web browser.

Data, hosting and security

Where data is held, who can see it and how to get it out.

Where is TaskRox data hosted?

TaskRox runs on Australian infrastructure in Sydney, and its default file storage is also onshore. TaskRox is operated by TASKROX PTY LTD, an Australian company based in Brisbane, Queensland.

What security controls does TaskRox have?

Each user can enable two-factor authentication with an authenticator app. Access is role-based, and actions are recorded in an audit log. Enterprise adds org-wide MFA enforcement, domain and invite controls, and advanced audit export.

How do permissions work for staff, subcontractors and clients?

Each module is set to None, View, Edit or Admin. Eight role templates give a starting point, and per-member overrides take priority over the template. You can invite users from other organisations and limit them to specific workspaces, projects and modules.

Can I export my data?

Yes. Registers export to CSV, reports can be printed to PDF, and modules such as Expense and Spreadsheet also export XLSX. For a complete export of your organisation data, contact support.

Support and documentation

How to get help and where the documentation is.

How do I get support?

Use the contact form, email address or phone number on the contact page. Enterprise includes a priority support SLA.

Is there public documentation?

Yes. The public manual has a page for each module, and the docs cover topics including getting started, a buyer guide, the modules guide, roles and permissions, admin settings and support. Neither needs a login.

Comparing TaskRox

How TaskRox compares with other tools.

How does TaskRox compare with Procore, Aconex and other tools?

The comparison pages cover Procore, Aconex, Monday.com, Asana, Smartsheet, Microsoft Project, Primavera P6 and SafetyCulture. Each one sets out where the other product fits better and where TaskRox differs, and links to the official pricing page rather than restating it.

How should we choose construction project management software?

The buyer guide article covers construction depth, field mobile access, pricing and audit trails. The docs buyer guide sets out outcomes for owners, project managers, site supervisors and commercial teams, and ends with an evaluation checklist.

Have a question that is not listed?

Contact the TaskRox team, open the live demo, or start a 14-day trial with no credit card and test the workflow on your own project.