TaskRox Help & User Manual
Select a topic from navigation to view one module at a time.
Topic: Messages
General
Modules
Messages
Channel-based project messaging — organised like Slack, no WebSocket required.
Channels
A #general channel is auto-created for every project. Create additional channels for disciplines, subcontractors, or topics.
Click + New channel in the channel list panel. Enter a name and description.
Sending messages
Select a channel from the left panel. Type in the message input and press Enter (or click Send).
Messages are grouped by sender when sent within a short time window (similar to Slack). Each group shows the sender's name, avatar, and timestamp.
Near real-time — messages poll every 5 seconds. This avoids WebSocket complexity while keeping messages timely.
When to use Messages, Wall, SMS, or Correspondence
Use Messages for internal project chat and quick coordination.
Use Wall for project feed updates, progress media, reactions, and category-tagged posts.
Use SMS for external phone-based messages, campaigns, delivery tracking, opt-outs, and governed notice records.
Use Correspondence for controlled email-style communication, formal issue workflows, restricted threads, sender identities, and AI-assisted replies.